Call Reporting

The Reports Can Be Customised To Show Important Metrics Such As

  • Presented calls

  • Queued

  • Missed calls

  • Average speed-of-answer

  • Average talk time

  • Outgoing Calls

  • Agent Reports

  • Real-time wallboards

  • Call Recording (PCI Compliant)

  • Average waiting time

  • Voicemails

Call Statistics

We Can Offer Several Call Reporting Packages Available To Suit Your Own Individual Requirement.

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